Complaints Outside OPI Jurisdiction

OPI can only investigate Monroe County Employees, Vendors and Contractors.

Complaints Regarding Monroe County Elected Officials

Please see the Board of Ethics page for information pertaining to complaints regarding County Elected Officials.

Complaints Regarding Sheriff's Deputies

While Sheriff’s Deputies are County Employees the Sheriff’s Office has an Internal Affairs Unit for complaints.

Monroe County Sheriff’s Office:

  • MCSO Internal Affairs, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor (585) 753-4519, Monday through Friday, 9am – 5pm
  • MCSO Administration, Monroe County Public Safety Building, 130 S. Plymouth Avenue, Rochester, NY, 14614, 6th Floor

Complaints Regarding Civil Rights Violations

OPI does not routinely investigate allegations of civil rights violations, but those offenses can be reported by:

For complaints regarding Equal Employment Opportunity Law, ADA Human Rights or other civil rights law, please contact:

The Equal Employment Opportunity Unit is responsible for all facets of the Equal Employment Opportunity Law, the American with Disabilities Act, the Human Rights Law and other civil rights laws as they relate to employment with Monroe County. This includes recruitment, retention, promotion, enforcement, and training. The unit processes discrimination and harassment charges by employees and customers, and is responsible for providing pro-active policy awareness training for all employees. Training conducted pertains to diversity, sexual harassment, and the Americans with Disabilities Act (ADA).

For the Federal EEOC complaints:

For the New York State Division of Human Rights:

Rochester Office
One Monroe Square, 259 Monroe Avenue, 3rd Floor
Rochester, New York 14607
Phone: (585) 238-8250
Jurisdictions Served: Allegany, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates

    Complaints Regarding the City of Rochester

    For Complaints regarding City of Rochester contact:

    Office of Public Integrity

    For complaints regarding City of Rochester Police Officers:


    Complaints Regarding Employees or Municipal Leaders of Local Municipalities

    For complaints against employees and municipal leaders of local towns and villages please contact the NYS Comptroller’s Office at:

    Other Complaints regarding NYS Laws

    Complaints Regarding Federal Laws or Employees


    US Marshall Service
    Social Security Administration
    Securities and Exchange Commission
    Secret Service
     Postal Inspector
    Internal Revenue Service- Criminal Investigation
    Immigration and Customs Enforcement
    United States Fish and Wildlife Service
    Federal Bureau of Investigation
    Environmental Protection Agency
    Drug Enforcement Agency
    Customs and Border Patrol
    Bureau of Alcohol Tobacco and Firearms

    Hostile Work Environment

    Any Employee who has been subjected to Hostile or Abusive Conduct may submit a complaint to the Monroe County Department of Equity, Diversity and Inclusion by sending an e-mail to:

    Investigative Agencies for Common Complaints 

    The following lists some common complaints, and the Federal Agencies that would investigate them: